SWK Technologies Managed Cloud Services Status Page
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 05, 2025 - 18:00 EST
Scheduled - Maintenance Date: Friday December 5th
Maintenance Time: 6PM - 10PM Eastern

Scope: This maintenance window is being scheduled to move the connections on our Firewall to new core switches. We do not anticipate any down time during this event, however, when changing networking there is always a small risk of disconnect.

Expected Impact: Possibility of momentary loss of connection to hosted systems while cables are moved.

Dec 5, 2025 18:00-22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 05, 2025 - 17:00 EST
Update - ***IMPORTANT REMINDER***

Maintenance Date: 12/5/25 - 12/8/25
Maintenance Time: 2PM Pacific

Scope: All hosted systems in the west coast datacenter


Dear Valued Client
We're thrilled to share that we will be upgrading your hosting infrastructure to a state-of-the-art facility designed to better serve you now and in the future.

What's Changing?
Your hosting environment will be migrated to our new, modern datacenter featuring:
• Enhanced security – Superior physical and logical protections
• Improved reliability – Advanced backup power and network infrastructure
• Better scalability – Built to support your growth

When Will This Happen?
Friday, December 5, 2025 at 3:00 PM through Monday, December 8, 2025 at 5:00 AM (Pacific Time)

What will be impacted?
During this time all hosting services will be unavailable, and hosted software will be inaccessible.

We've strategically scheduled this for a weekend to minimize business impact, and our team will be working around the clock to restore access as quickly as possible.

What You Need to Know:
• Your data is completely protected – Everything will be backed up on multiple systems and replicated offsite before migration
• Most users require no action – Login credentials and connection addresses remain the same
• Special configurations may need updates – If you use Site-to-Site VPNs or Static Public IPs, our hosting team will contact you directly in November with specific instructions

What you need to do:
If your setup includes VPN connections, static IPs, or outbound email applications, we've created a detailed FAQ to help you prepare: Read the FAQ here:
https://www.swktech.com/wp-content/uploads/2025/10/Hosting-Outage-West-FAQ.pdf

Questions?
Our team is here to help. Simply open a ticket with our help desk, and we'll ensure your questions are answered promptly.

We appreciate your partnership and understanding as we make this investment in your service quality and future capabilities.

Dec 5, 2025 17:00 - Dec 8, 2025 08:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 5, 2025 17:00 - Dec 8, 2025 08:00 EST
Scheduled - UPDATE:

***Important update on hosting downtime. Due to updated transfer deadlines that are critical to restoring service Monday, hosting services will now be unavailable starting Friday, December 5, 2025 at 2:00 PM Pacific***



Original Notice:
Maintenance Date: 12/5/25 - 12/8/25
Maintenance Time: 3PM Pacific

Scope: All hosted systems in the west coast datacenter


Dear Valued Client
We're thrilled to share that we will be upgrading your hosting infrastructure to a state-of-the-art facility designed to better serve you now and in the future.

What's Changing?
Your hosting environment will be migrated to our new, modern datacenter featuring:
• Enhanced security – Superior physical and logical protections
• Improved reliability – Advanced backup power and network infrastructure
• Better scalability – Built to support your growth

When Will This Happen?
Friday, December 5, 2025 at 3:00 PM through Monday, December 8, 2025 at 5:00 AM (Pacific Time)

What will be impacted?
During this time all hosting services will be unavailable, and hosted software will be inaccessible.

We've strategically scheduled this for a weekend to minimize business impact, and our team will be working around the clock to restore access as quickly as possible.

What You Need to Know:
• Your data is completely protected – Everything will be backed up on multiple systems and replicated offsite before migration
• Most users require no action – Login credentials and connection addresses remain the same
• Special configurations may need updates – If you use Site-to-Site VPNs or Static Public IPs, our hosting team will contact you directly in November with specific instructions

What you need to do:
If your setup includes VPN connections, static IPs, or outbound email applications, we've created a detailed FAQ to help you prepare: Read the FAQ here:
https://www.swktech.com/wp-content/uploads/2025/10/Hosting-Outage-West-FAQ.pdf

Questions?
Our team is here to help. Simply open a ticket with our help desk, and we'll ensure your questions are answered promptly.

We appreciate your partnership and understanding as we make this investment in your service quality and future capabilities.

Dec 5, 2025 17:00 - Dec 8, 2025 08:00 EST

About This Site

Welcome to the SWK Technologies Managed Cloud Services - Data Center Status. Updates and Notifications are posted on a regular basis. Please subscribe for the latest information related to status and notifications.

SWK Technologies
Managed Cloud Services
Secure Cloud Hosting

Customer Systems Operational
90 days ago
100.0 % uptime
Today
MCS Helpdesk Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Centers Under Maintenance
90 days ago
100.0 % uptime
Today
SWK MCS Data Center West Under Maintenance
90 days ago
100.0 % uptime
Today
SWK MCS Data Center East Under Maintenance
90 days ago
100.0 % uptime
Today
SWK MCS Data Center Southeast Operational
90 days ago
100.0 % uptime
Today
SWK Technologies Systems Operational
90 days ago
100.0 % uptime
Today
SWK Phone Systems Operational
GoToConnect PBX Service Operational
GoToConnect Admin Portal Operational
GoToConnect IP Transit Operational
GoToConnect Device Registrations Operational
GoToConnect Device Provisioning Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToWebinar Operational
Smartsheet Smartsheet Login Operational
Smartsheet Resource Management Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Push Delivery Operational
SWK Acumatica Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
SWK Website (swktech.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 5, 2025

Unresolved incidents: Data Center Maintenance Notification - Data Center East, Data Center Maintenance Notification - West Hosting Outage.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.