SWK Technologies Managed Cloud Services Status Page
Monitoring - Update – Monitoring
A remediation has been implemented, and we believe the issue has been resolved. At this time, services are operating normally.

This incident will remain open in a monitoring state through the close of business tomorrow to ensure stability and confirm that no further impact is observed.

We appreciate your patience and continued partnership.

May 11, 2026 - 18:17 EDT
Identified - Incident Update – Intermittent Connectivity Degradation
We have identified an issue with one of our upstream internet service providers that is intermittently impacting inbound connectivity. This may present to end users as increased latency, delayed response times, general slowness, or occasional disconnects.

Our team is actively engaged with the affected provider to isolate and remediate the issue. We will continue to monitor the situation closely and provide additional updates as more information becomes available.

We appreciate your patience and understanding while we work toward a resolution.

May 11, 2026 - 16:40 EDT
Investigating - We have received reports of intermittent disconnects by some clients and we're currently investigating. Please stand by for further updates.
May 11, 2026 - 15:18 EDT

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Welcome to the SWK Technologies Managed Cloud Services - Data Center Status. Updates and Notifications are posted on a regular basis. Please subscribe for the latest information related to status and notifications.

SWK Technologies
Managed Cloud Services
Secure Cloud Hosting

Customer Systems Operational
90 days ago
100.0 % uptime
Today
MCS Helpdesk Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Centers Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Center West Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Center East Operational
90 days ago
100.0 % uptime
Today
SWK MCS Data Center Southeast Operational
90 days ago
100.0 % uptime
Today
SWK Technologies Systems Operational
90 days ago
100.0 % uptime
Today
SWK Phone Systems Operational
GoToConnect PBX Service Operational
GoToConnect Admin Portal Operational
GoToConnect IP Transit Operational
GoToConnect Device Registrations Operational
GoToConnect Device Provisioning Operational
GoToMeeting, GoToWebinar, GoToTraining, & OpenVoice GoToWebinar Operational
Smartsheet Smartsheet Login Operational
Smartsheet Resource Management Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Push Delivery Operational
SWK Acumatica Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
SWK Website (swktech.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Datacenter Maintenance Notification - Internet Service Provider Maintenance Jun 6, 2026 22:00 - Jun 7, 2026 06:00 EDT

Maintenance Date: Saturday 06/06/2026 – Sunday 06/07/2026
Maintenance Time: 10:00PM – 6:00AM Eastern Time

Scope: As part of an ongoing process to maintain infrastructure and improve the stability and performance of it’s network, our Internet Service Provider will be conducting maintenance on critical routing systems.

Expected Impact: Customers will experience periods of connectivity loss during the maintenance window. Our technical staff will be monitoring the maintenance tasks to ensure restoration of services is completed and provide updates if there are any changes or delays.

Posted on May 05, 2026 - 14:04 EDT
May 12, 2026

No incidents reported today.

May 11, 2026

Unresolved incident: Datacenter - Intermittent Disconnects.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
Completed - The scheduled maintenance has been completed.
Apr 28, 01:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 23:00 EDT
Scheduled - Maintenance Date: April 27th
Maintenance Time: 10p - 12p EDT

Scope of Work:
We will be performing scheduled maintenance on our storage subsystem to ensure the environment remains secure, stable, and optimized for long‑term performance. This work includes applying updates, implementing performance and reliability enhancements, and making adjustments to the underlying storage infrastructure that supports our virtual machine environment.

Expected Impact:
During the maintenance window, users may experience minor performance degradation, such as brief slowdowns or slightly increased latency, as storage operations are optimized. No service outages or application downtime are expected, and virtual machines will remain online throughout the maintenance. All systems are anticipated to operate normally once the maintenance is complete. We appreciate your patience as we perform this essential work to maintain a reliable and secure environment.

Apr 15, 10:51 EDT