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Welcome to the SWK Technologies Managed Cloud Services - Data Center Status. Updates and Notifications are posted on a regular basis. Please subscribe for the latest information related to status and notifications.
Scope of Work: We will be performing scheduled maintenance on our storage subsystem to ensure the environment remains secure, stable, and optimized for long‑term performance. This work includes applying updates, implementing performance and reliability enhancements, and making adjustments to the underlying storage infrastructure that supports our virtual machine environment.
Expected Impact: During the maintenance window, users may experience minor performance degradation, such as brief slowdowns or slightly increased latency, as storage operations are optimized. No service outages or application downtime are expected, and virtual machines will remain online throughout the maintenance. All systems are anticipated to operate normally once the maintenance is complete. We appreciate your patience as we perform this essential work to maintain a reliable and secure environment.
Apr 15, 10:51 EDT
Resolved -
This incident has been resolved.
Apr 24, 21:31 EDT
Monitoring -
Our engineering team has identified and isolated the root cause of the issue. The corrective action has been implemented, and we are seeing stable connectivity across the previously affected systems. We will continue to monitor closely to ensure sustained stability. If you are still experiencing any issues and have an open support ticket, please contact your assigned representative for further assistance.
Apr 24, 15:47 EDT
Investigating -
We are aware that some clients are experiencing intermittent connectivity issues with certain hosted systems. Our engineering team is actively investigating and working toward resolution. Further updates will be shared as soon as we have more details.
Apr 24, 15:14 EDT
Resolved -
All redundancy to the Parallels systems has been restored,
Apr 22, 22:02 EDT
Identified -
We've Identified and repaired an issue with the Parallels database. Access should be restored. We are working to restore redundancy at this time.
Apr 22, 21:53 EDT
Investigating -
We are investigating reports of Parallels publishing issues. This may cause Parallels to display no available resources to connect to. We will update this incident once we have more information.
Apr 22, 21:45 EDT